Return Eligibility:

• Return Period: You have 30 days from the date of delivery to initiate a return.

Return Conditions:

• A 15% restocking fee will be applied to all returned products to cover processing, inspection, testing, and recertification costs.
• Return Shipping: Customers are responsible for the cost of return shipping. Ensure the product is returned in its original packaging to protect it during transit.

Initiating a Return:

• To start the return process, contact our Customer Support Team. They will provide you with detailed instructions.

Inspection and Refund:

• Once we receive the returned item, our team will inspect it to ensure it meets our return eligibility criteria.
• Allow 7-10 business days from the receipt of the returned shipment for the refund to be processed.
• Refund Notification: You will be emailed once your refund has been processed. Refunds will be issued to the original payment method used for purchase.

Exceptions:

• Certain items may not be eligible for a refund, such as those damaged due to misuse or not in their original condition.

Further Assistance:

If you have any questions or need further assistance regarding our return policy, please don't hesitate to contact our Customer Support Team.